Get in Touch
Whether you need technical support, want to report an issue, explore a partnership, or are in crisis — we're always here. Every message is read by a real person. Every crisis is routed to professional help immediately.
Contact Reasons
Every inquiry is unique. Here are the six most common reasons people contact ClearPath AI, along with our average response times for each category.
General Inquiry
Have a question about ClearPath AI, our mission, or how we work? We love hearing from curious minds and are happy to share our story, our methods, and our vision for honest AI in social services.
Partnership
Interested in integrating ClearPath AI into your organization? We partner with nonprofits, government agencies, healthcare providers, and community organizations to expand access to verified resources.
Technical Support
API issues, integration questions, classification accuracy concerns, or platform troubleshooting. Our engineering team provides hands-on support for all technical challenges with detailed root cause analysis.
Media & Press
Journalists, podcasters, and content creators — we are always happy to discuss the intersection of AI, ethics, and social services. Interview requests, press kits, and speaker inquiries welcome.
Bug Report
Found something broken? Incorrect resource data, UI glitches, API errors, or classification mistakes — every bug report is reviewed by our engineering team and tracked to resolution with full transparency.
Feature Request
Have an idea that could make ClearPath AI better? We actively prioritize community-driven features. Describe your use case, and our product team will evaluate it for our next sprint cycle.
Choose Your Channel
Different situations call for different channels. Pick the one that works best for you — or use our contact form below for a structured inquiry.
Email Us
amineharchelkorane5@gmail.com
General inquiries, partnerships, and support requests
211 Helpline
Dial 2-1-1
Local community resources and social services
Discord (Hackathon Community)
discord.gg/ePjenJnyh4
The USAII hackathon Discord — we read messages there. Not a ClearPath support channel.
GitHub
Vitalcheffe/clearpath-ai
Open-source code, issues, and contributions
Send Us a Message
Fill out the form below and our team will get back to you within the response time indicated for your selected priority level. Every message is read by a real person.
Meet the People Behind ClearPath AI
We're a small team with a big mission: making honest AI the standard for social services. Every one of us is committed to the principle that people in crisis deserve the truth.
Amine Harch El Korane
Co-Founder & AI Pipeline Lead
High school student from Morocco. Owns the AI pipeline — 6-layer classify flow, 175-pattern crisis regex, confidence-gated clarification, and the Devpost submission.
Ghali El Alj
Co-Founder & Full-Stack Engineer
High school student from Morocco. Owns the full-stack implementation — API routes, 3-tier fallback pipeline, Prisma data layer, multi-city resource database covering 6 US cities.
Distributed & Mission-Driven
Our team spans multiple time zones and countries, united by one belief: AI systems that interact with people in crisis must be transparent about what they know and don't know. We're competing in the USAII Global AI Hackathon 2026 to prove that responsible AI is not just a theory — it's a working, testable, auditable system. If this mission resonates with you, we'd love to hear from you.
Where We Work
With offices on both coasts and a distributed global team, we're never far away. Schedule an in-person meeting or connect with us remotely.
Remote Team — Contact Us Online
Not a physical office — project contact onlyNo physical office
Contact us online
ClearPath AI is a remote-first hackathon project. We do not have a physical office at this location. Please reach out via email for all inquiries.
Remote Team — Contact Us Online
Not a physical office — project contact onlyNo physical office
Contact us online
ClearPath AI is a remote-first hackathon project. We do not have a physical office at this location. Please reach out via email for all inquiries.
Remote / Global
Distributed TeamAvailable worldwide via email & video
All time zones covered
Our distributed team spans 6 countries and 8 time zones, ensuring around-the-clock coverage for critical issues. Remote-first culture with async communication as our backbone. We use video calls for partnership discussions and team syncs.
How Can We Help?
Our support is organized into six categories, each with dedicated team members and clear response time commitments.
Technical Support
API issues, integration questions, bug reports, and platform troubleshooting. Our engineering team responds to all technical inquiries within 4 hours.
Partnership Inquiries
Nonprofits, government agencies, healthcare providers — we work with organizations committed to honest, transparent AI for social services.
Resource Verification
Report inaccurate, outdated, or missing resources in our database. Every report is reviewed by our verification team within 24 hours.
Crisis Escalation
Our crisis pathway is always active. If someone is in immediate danger, our system routes them directly to 988 or 211 — no AI intermediary.
Privacy & Security
Questions about data handling, encryption, or our privacy-first architecture. We do not claim HIPAA compliance — we do not collect health information.
Press & Media
Interviews, feature stories, speaking engagements, and media kit requests. We love sharing the story of honest AI for community resources.
Our Response Time Guarantees
We commit to clear, measurable response times. Not aspirational goals — actual guarantees. We publish our compliance rate monthly because transparency isn't just for our AI.
Crisis Priority
ALWAYS ONCrisis keywords trigger instant routing to 988/211. No AI intermediary, no queue, no delay. Human support within seconds.
High Priority
PRIORITYCritical bugs, incorrect resources affecting vulnerable populations, and security vulnerabilities. Prioritized in our engineering queue.
Medium Priority
STANDARDGeneral support questions, feature requests, partnership inquiries, and non-urgent technical issues. First response within one business day.
Low Priority
NORMALGeneral feedback, documentation suggestions, and community questions. We read everything and respond to every message.
Based on the last 90 days of support data. We missed 2.7% of targets due to a database migration incident in April — and we documented that failure publicly. That's the ClearPath way.
Follow Our Journey
Stay connected across our social platforms. We share product updates, AI safety insights, community highlights, and behind-the-scenes looks at building honest AI.
GitHub
@Vitalcheffe/clearpath-ai
Our open-source repository. Star us, fork the project, open issues, submit pull requests, and help build the future of honest AI for community resources. All code is publicly auditable.
Twitter / X
Not on Twitter
We do not have a Twitter/X account for ClearPath AI. Two high school students building a hackathon project do not need a social media presence. If we create one after the hackathon, we will link it here.
No company page
We do not have a LinkedIn company page for ClearPath AI. There is no company — this is a hackathon build. If ClearPath AI becomes a real product, we may create one. For now: nothing to link here.
USAII Hackathon Discord
public server
We do not run our own Discord. The USAII hackathon has a public Discord where we sometimes read messages — but it is a hackathon community server, not a ClearPath support channel.
Enterprise Partnership Program
Scale your organization's impact with ClearPath AI. Our partnership tiers are designed for organizations of every size — from grassroots nonprofits to federal agencies.
Why Partner With ClearPath AI?
Transparent AI
6-layer confidence architecture with full auditability
6 Cities
Hand-curated resources, verified May 2026
No PII Stored
Privacy-first design, encryption in transit only
Open Source
All code publicly auditable on GitHub — no black boxes
Press & Media Resources
We believe in radical transparency — not just in our AI, but in our story. Access our press kit, brand assets, and media contacts for coverage of ClearPath AI.
Press Kit
Download our media assets
Our press kit includes brand guidelines, logos in multiple formats (SVG, PNG, EPS), team headshots, product screenshots, fact sheets, and the ClearPath AI story — everything you need for accurate, compelling coverage.
Media Contact
For press inquiries, interviews, and speaking engagements
Coverage & Speaking
Where ClearPath AI has been featured
USAII Global AI Hackathon 2026
Competing Team
AI Ethics in Social Services Panel
Keynote Presentation
Responsible AI for Crisis Response
Published Paper
Open Source AI for Public Good
Community Talk
If You're in Crisis Right Now
These resources are available 24/7/365. You don't need to wait for an email response. You don't need to be sure. You just need to reach out.
988 Suicide & Crisis Lifeline
24/7Call or text 988
The 988 Lifeline provides free, confidential support for people in suicidal crisis or emotional distress. Available 24/7 across the United States. You can call, text, or chat online. Trained counselors are ready to listen and help. You don't have to be suicidal to call — if you're struggling, they're there.
211 Community Helpline
MOST AREASDial 2-1-1
211 connects you to local community resources including housing assistance, food programs, utility help, mental health services, and more. Available in most areas 24/7. If 211 isn't available in your area, visit 211.org for an online directory of resources.
Crisis Text Line
24/7Text HOME to 741741
If you prefer texting over calling, the Crisis Text Line provides free, 24/7 support via text message. Text HOME to 741741 to connect with a trained crisis counselor. Available in English and Spanish. No judgment, no waiting, just someone who will listen.
Trevor Project
1-866-488-7386
LGBTQ+ youth crisis support
Veterans Crisis Line
988, then press 1
Veterans and service members
SAMHSA Helpline
1-800-662-4357
Substance abuse & mental health
ClearPath AI is not a crisis service
While our system detects crisis keywords and routes users to professional help, ClearPath AI is not a substitute for professional crisis intervention. If you or someone you know is in immediate danger, please call 988, go to your nearest emergency room, or call 911. Our AI can help you find resources, but it cannot provide emergency care.
Join the ClearPath Community
We're building more than a product — we're building a community of people who believe that honesty in AI matters, especially for those who need it most.
USAII Hackathon Discord (no ClearPath Discord)
We're building a dedicated community space where users, developers, social workers, and advocates can share feedback, discuss improvements, and help each other navigate the complex landscape of community resources. Sign up to be notified when we launch.
Community Guidelines
Our principles for a safe, supportive space
Be Respectful
Treat every community member with dignity. People here may be going through difficult times.
Protect Privacy
Never share personal information about others. What's shared here stays here.
Stay Honest
Report resources accurately. If you're unsure about something, say so — that's the ClearPath way.
Support Each Other
If someone is in crisis, help them connect with professional resources. You are not alone.
No Medical Advice
We connect people to resources, not diagnose or treat. Always direct health questions to professionals.
Build Together
Share feedback, suggest improvements, and help us make ClearPath AI better for everyone.
We're Open Source
ClearPath AI is open source on GitHub. We believe transparency extends beyond our AI — it includes our code. Contribute, fork, or audit. Visit us at github.com/Vitalcheffe/clearpath-ai.
Common Questions
Quick answers to the questions we hear most. Can't find what you're looking for? Use the contact form above or email us directly.
Ready to Experience Honest AI?
ClearPath AI proves that transparency isn't a limitation — it's a competitive advantage. Every result shows its confidence. Every gap triggers a human handoff. Every decision is auditable. Try the demo and see for yourself.